Jaraka Knuckles, Senior Manager - Current Manager
"Abby has demonstrated a strong commitment to supporting both her team and the broader department. Her investment in employee development, onboarding, coaching, and resource creation has had a positive impact on the team and helped create a welcoming and supportive environment for both new and existing employees. The positive feedback from new hires and hotel partners reflects the care, professionalism, and effort Abby consistently brings to her role.
Abby should be particularly be proud of her work around onboarding and team development. Her leadership in onboarding new employees, creating and enhancing training resources, developing SOPs, utilizing AI tools, and implementing new training methods demonstrates her commitment to helping team members succeed. Her team’s survey results further reflect the positive impact of her coaching, with exceptionally strong ratings for professionalism, helpfulness, clarity, and overall service quality."
Aviana Ovadia, Associate Program Manager - Former Colleague
"I had the pleasure of working alongside Abby on the Best Western Rewards Marketing team, where we collaborated on various projects to develop our program. From the start, Abby impressed me with her dedication, patience, and remarkable attention to detail. She consistently stayed ahead of potential challenges, anticipating needs and finding proactive solutions that benefited the entire team.
What truly sets Abby apart is her empathetic approach and her natural ability as a menot and teacher. Rather than simply telling you how something should be done, she takes the time to ensure a clear, shared understanding making sure everyoen feels confident and supported. As someone who was new to the team, I found Abby's guidance and collaborative spirit invaluable in helping me get up to speed and feel welcomed.
Abby is hardworking, thoughtful, and brings a positive energy to every project. I have no doubt she will continue to excel and make significant contributions wherever she goes."
Dena Spoklie, Director of Marketing Operations - Former Manager
"I supervised Abby within the Marketing Operations team. In management, I truly appreciate her ability to listen, organize and learn. She is solution-oriented in identifying problems and enhancing processes. Her attention to detail and project management is highly sought after.
Abby assisted heavily on our mass email marketing campaigns. This ranged from competitor analysis reports, research, planning, and implementation of both batch and automated email campaigns. These significant efforts assisted in our acquirement by Sony Entertainment. She collaborated on several complex lifecycle and behavioral-based automated workflows.
Abby is a one-of-a-kind and extremly hard to find in the workforce. I know she will succeed in any marketing career endeavors she pursues."